Destava

Service Experience Manager

Nucleus is hiring for Service Experience Manager in Vancouver, British Columbia. Hybrid, Manager level. First seen November 7, 2026, posted 2 times; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Nucleus
Where
Vancouver, British Columbia
Arrangement
Hybrid
Level
Manager
First seen
November 7, 2026
Postings
2
Listed via
BambooHR

What the posting says

This role is responsible for ensuring exceptional client experience by acting as the primary relationship manager for assigned clients, while also leading a technical team to deliver high-quality, timely support. The SEM is both a strategic partner and a hands-on leader, championing client satisfaction, managing escalations, mentoring team members, and driving operational excellence through data and processes. This role can be located in or around Vancouver, BC, Calgary, AB, or Toronto, ON. Periodic on-site visits to client locations are required as part of this role. Key Responsibilities…

Read more and apply on Nucleus' site