Complaints & QA Specialist (Resident in Malta or Hold an EU Passport) *Fluent in German & English
Bank DiMare is hiring for Complaints & QA Specialist (Resident in Malta or Hold an EU Passport) *Fluent in German & English in Malta, Msida. Mid level. First seen September 15, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Bank DiMare
- Where
- Malta, Msida
- Level
- Mid
- First seen
- September 15, 2026
- Listed via
- BambooHR
What the posting says
As the main point of contact for Customer Complaints, you will take ownership of complaints from initial receipt through to investigation and resolution, ensuring that customers receive a fair, appropriate and timely outcome. You will listen to customers, understand their concerns, investigate what has happened and work with the relevant teams to resolve issues effectively. You will also look beyond individual complaints to identify recurring themes, customer journey issues and opportunities to improve our service. As part of the role, you will also support the Quality Assurance function,…
Read more and apply on Bank DiMare's site
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