Contact Center Supervisor

Company

Northwest Bank

Where

Buffalo, NY

Level

Manager

First seen

August 9, 2026

Listed via

Workday

What the posting says

NY0705 NY Region Business Office Job Description The Contact Center Supervisor is responsible for providing quality and efficient customer service to customers through the daily management of their team. The Supervisor oversees day-to-day operations of the Contact Center Customer Support and Loan Support teams through all delivery channels. The Supervisor will help train and motivate their team as they answer questions, handle complaints and provide support to internal and external customers. This position assists management with development, analysis, and implementation of training, and…

Read more and apply on Northwest Bank's site

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