Destava

Junior Software Support Engineer

OneNebula is hiring for Junior Software Support Engineer in Cape Town , Western Cape. Junior level. First seen October 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
OneNebula
Where
Cape Town , Western Cape
Level
Junior
First seen
October 6, 2026
Listed via
BambooHR

What the posting says

The main purpose of this position is to support the suite of products and projects in the Nebula group. The responsibility of the Junior Software Support Engineer is to maintain low issue resolution times and high customer service levels. What Y ou will do within this role (Your key responsibilities) : - Manage the L1 Service Desk Queue and being the first line of contact for client support - Manage and resolve L1 & L2 Service Desk tickets across multiple projects - Assist in prioritization and scheduling of the L2 Defect Backlog - Reduce the number of L3 Escalations by means of effective L1…

Read more and apply on OneNebula's site

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