Head of Customer Success & FinOps
OneNebula is hiring for Head of Customer Success & FinOps in Cape Town , Western Cape. Manager level. First seen August 22, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OneNebula
- Where
- Cape Town , Western Cape
- Level
- Manager
- First seen
- August 22, 2026
- Listed via
- BambooHR
What the posting says
You will sit on the Executive Committee and report to the Managing Director: Managed Services. WHAT YOU WILL DO (YOUR KEY RESPONSIBILITIES) - Hold ultimate ownership of the contract and the senior stakeholder relationship for every account in the portfolio. - Own Net Revenue Retention, gross retention and expansion across the account base - from early risk identification through commercial negotiation. - Own the health-check framework that tells us which accounts are at risk long before they tell us themselves, including Customer NPS & CSAT - Own feasibility studies and Proof of Value…
Read more and apply on OneNebula's site
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