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Customer Enquiries Consultant

nbn co is hiring for Customer Enquiries Consultant in Gold Coast. Junior level. First seen October 19, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
nbn co
Where
Gold Coast
Level
Junior
First seen
October 19, 2026
Listed via
Workday

What the posting says

Reporting to the Customer Enquiries Team Leader, the consultant serves as the first point of contact for external enquiries, handling interactions via phone, email. The role requires strong communication skills, product knowledge, and the ability to resolve issues efficiently and empathetically. Consultants must manage their own workload, meet performance targets, and contribute to continuous improvement efforts in a dynamic, customer-focused environment. A bit about you The ideal candidate for this role should have some customer service experience, particularly in service recovery and…

Read more and apply on nbn co's site

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