Senior Director, Customer Success - Program Operations
mpathic is hiring for Senior Director, Customer Success - Program Operations in Not specified. Executive level. First seen October 17, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- mpathic
- Where
- Not specified
- Level
- Executive
- First seen
- October 17, 2026
- Listed via
- BambooHR
What the posting says
You will lead Program Operations, our team of Technical Program Managers who carry each customer program from contract handoff through delivery, and you will be accountable for customer outcomes, retention, and growth. This is a role about people and process in equal measure. You will build a positive, trusting team culture where program managers do their best work on sensitive, high-stakes subject matter, and you will design customer-centric processes so that every client, whether a frontier AI lab running a fast-moving evaluation campaign or a life sciences organization with rigorous…
Read more and apply on mpathic's site
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