Destava

Sr. Customer Service Representative

Maersk is hiring for Sr. Customer Service Representative in USA, Tennessee, La Vergne, 37086. Senior level. First seen October 15, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Maersk
Where
USA, Tennessee, La Vergne, 37086
Level
Senior
First seen
October 15, 2026
Listed via
Workday

What the posting says

Summary The Senior Customer Service Representative is responsible for providing customer service to all callers. They answer incoming calls and troubleshoot any issues. They assist pilot stations and cartage agents. Essential Functions: - Answer incoming calls and provide excellent customer service to all callers - Monitor and respond to customer inquiries received through email - Make outgoing calls to follow up on shipment status, resolve issues, and update customers - Track, trace, enter, and update shipments - Assist and support Pilot stations and cartage agents - Master outside customer…

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