Assistant Manager, Customer Care
Lucid Motors is hiring for Assistant Manager, Customer Care in Southfield, MI. On-site, Manager level. First seen November 4, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Lucid Motors
- Where
- Southfield, MI
- Arrangement
- On-site
- Level
- Manager
- First seen
- November 4, 2026
- Listed via
- Greenhouse
What the posting says
This position is an onsite role and will not be able to accommodate remote or hybrid. The Role: Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations. Coach team to provide the highest level of support to customers via inbound phone calls, chats, and tickets for technical inquiries, or determine if roadside assistance is needed. Work closely with the Customer Care Manager to strategize advancements by determining improvements to processes, metrics, training, or comprehension Resolve customer cases and…
Read more and apply on Lucid Motors' site
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