Digital HR Operational Support
Lonza is hiring for Digital HR Operational Support in IN - Hyderabad. Mid level. First seen November 4, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Lonza
- Where
- IN - Hyderabad
- Level
- Mid
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
You will help ensure smooth day-to-day service delivery by managing ticket operations, SLA performance, case management, and operational ServiceNow activities. This is a mid-level service delivery role focused on service management, operational excellence, and process discipline , rather than deep ServiceNow platform configuration. What you will do - Manage day-to-day ServiceNow ticket operations, including triage, prioritization, routing, and progression. - Manage cases to resolution or escalation within defined SLAs, ensuring clear requester communication and accurate documentation. -…
Read more and apply on Lonza's site
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