Director of Customer Experience

Company

Lennar

Where

Orlando, FL (Job Posting Location)

Level

Executive

First seen

November 13, 2026

Postings

2

Listed via

Workday

What the posting says

This role will focus on improving processes, advocating for customer needs, and ensuring that every interaction reflects Lennar’s commitment to excellence. The Director will work cross-functionally with leadership, construction teams, and trade partners to maintain high-quality standards and implement best practices. Your Responsibilities on the Team - Lead, inspire, and drive the Customer Care and Quality Assurance team with a customer-first culture, ensuring consistent engagement and exceptional service across all touchpoints. - Develop and implement strategies to embed a customer-centric…

Read more and apply on Lennar's site

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