Service Desk Technician - Level 1
Keystone Solutions is hiring for Service Desk Technician - Level 1 in Cleveland, Tennessee. Junior level. First seen October 28, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Keystone Solutions
- Where
- Cleveland, Tennessee
- Level
- Junior
- First seen
- October 28, 2026
- Listed via
- BambooHR
What the posting says
This role is crucial in providing timely and effective support and ensuring minimal disruption to business operations. The successful candidate will possess strong troubleshooting skills, excellent communication abilities, and a customer-centric approach. They will accurately log, prioritize, and resolve or escalate incidents and service requests according to established procedures. Responsibilities: - Incident Management: - Receive and log incidents and service requests via phone, email, ticketing system, and other communication channels. - Perform initial troubleshooting to identify and…
Read more and apply on Keystone Solutions' site
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