Executive - IT Support
Zeta is hiring for Executive - IT Support in Mumbai. Executive level. First seen August 18, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Zeta
- Where
- Mumbai
- Level
- Executive
- First seen
- August 18, 2026
- Listed via
- Lever
What the posting says
Responsibilities Drive closure of local IT user calls within the specified SLAs. Coordinate with contractors/vendors, monitor progress of work, escalate delays and changes to the manager. Review/Prepare Daily, Monthly and Quarterly call analysis report, call trend report and Hardware failure report. Co-ordinate with Manager & Engineers for any process, management changes or technical support changes. Coordinate with Procurement team and ensure stock availability for daily operations. Act as a reliable point of contact for the Service Desk team for issue escalations & nonstandard service…
Read more and apply on Zeta's site
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