Destava

Senior Call Center Agent

Window Nation is hiring for Senior Call Center Agent in Fulton, MD. Hybrid, Senior level. First seen November 10, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Window Nation
Where
Fulton, MD
Arrangement
Hybrid
Level
Senior
First seen
November 10, 2026
Postings
2
Listed via
Lever

What the posting says

Core Responsibilities: Make and receive over 30 phone calls per hour. Participate in all available queue groups, including but not limited to: Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead requirements. Schedule and manage appointments for the sales team. Demonstrate subject matter expertise with Call Center Policy and Procedure. Exercise judgment and make timely decisions to promote smooth workflow. Ensure maximum productivity by exceeding goals and…

Read more and apply on Window Nation's site

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