Call Center Team Lead

Company

Window Nation

Where

Fulton, MD

Level

Manager

First seen

October 17, 2026

Listed via

Lever

What the posting says

Core Role Responsibilities Manage the flow of all inbound and outbound calls Schedule and manage appointment availability in all markets Create awareness and accountability of all Call Center Agent performance Make executive decisions on lead eligibility by qualifying lead requirements Ensure accuracy of the data entered into our system Oversee escalated calls as needed Assist with the implementation of new plans, objectives, and motivational tools Develop and implement best team practices Assist with your staff's ongoing development by hosting bi-weekly training sessions Basic…

Read more and apply on Window Nation's site

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