Destava

Support Manager, Sonny Team

Tutor Intelligence is hiring for Support Manager, Sonny Team in Watertown, MA. Manager level. First seen October 31, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Tutor Intelligence
Where
Watertown, MA
Level
Manager
First seen
October 31, 2026
Listed via
Lever

What the posting says

The Role Lead the team that keeps every Sonny robot monitored and supported on every shift. Most support leaders inherit a playbook. This seat writes one. Sonny is a new kind of robot, operated remotely and deployed in customer facilities, and the way it gets supported is still being built. For a leader tired of running a support desk that only reacts, this is a chance to shape how support works for a robot that has never been deployed at this scale. The Support Manager, Sonny Team owns daily support for the Sonny platform: the people, the shifts and the quality of every ticket. The role…

Read more and apply on Tutor Intelligence's site