Destava

Customer Care Specialist (Technical Support)

tryriot is hiring for Customer Care Specialist (Technical Support) in Paris. Mid level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
tryriot
Where
Paris
Level
Mid
First seen
August 6, 2026
Listed via
Lever

What the posting says

What you will do 🤝 Handle complex tickets via Fin/Intercom (email + chat) : around 75-80 requests handled per week. Diagnose and resolve technical issues (configuration, integrations, connectivity, data/reporting), and reproduce bugs when needed. Simplify: translate technical topics into clear, understandable language for the client. Document reproduction steps and escalate to engineering with the necessary context (via Linear); track bugs and workarounds through to resolution while keeping the client regularly updated. Surface product feedback coming from tickets (via Linear) to contribute…

Read more and apply on tryriot's site

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