Customer Experience Development Professionals - Fintech
Trendyol is hiring for Customer Experience Development Professionals - Fintech in Istanbul / Maslak. Mid level. First seen October 9, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Trendyol
- Where
- Istanbul / Maslak
- Level
- Mid
- First seen
- October 9, 2026
- Listed via
- Lever
What the posting says
Main Responsibilities Design, develop and document E2E customer journeys for new products and platform features as well as revisiting existing journeys periodically to revise them according to the emerging customer needs. Continuously analyze and identify journey pain points, define root causes and address solutions to those processes in a preventive/proactive manner. Follow customer experience best practices (local & global) and new technologies (i.e AI) to develop projects that will further improve E2E customer journeys. Govern company-wide experience projects, lead and engage…
Read more and apply on Trendyol's site
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