Administrator Operations Center
AHEAD is hiring for Administrator Operations Center in Gurugram, Haryana. Manager level. First seen August 26, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- AHEAD
- Where
- Gurugram, Haryana
- Level
- Manager
- First seen
- August 26, 2026
- Listed via
- Lever
What the posting says
The Network Administrators are responsible for monitoring of client infrastructure with provided tools, incident management including triage, response and escalation of incidents based on severity, service request management and change management for Managed Services customers. Key Responsibilities Monitor customer network and IT infrastructure Incident management via ITIL based ITSM (ServiceNow) Answer phone calls from select client contacts to open new or check status of existing incidents Performs troubleshooting of a network related alerts/incidents and escalate to appropriate teams as…
Read more and apply on AHEAD's site
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