Destava

Customer Service Representative

Sila Services is hiring for Customer Service Representative in Middletown, NY. Junior level. First seen August 12, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Sila Services
Where
Middletown, NY
Level
Junior
First seen
August 12, 2026
Listed via
Lever

What the posting says

What You’ll Do Answer inbound customer calls, texts, and service inquiries in a friendly and professional manner Listen to customers’ needs and help identify the appropriate service Schedule and book service appointments accurately Convert inbound opportunities into booked service calls while delivering an excellent customer experience Make outbound calls for appointment scheduling, follow-up, and other service-related needs Confirm customer information, service addresses, and appointment details Clearly communicate appointment expectations and next steps Update customer records and document…

Read more and apply on Sila Services' site

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