Risk Operation Lead (Fraud Operations)
ShopBack is hiring for Risk Operation Lead (Fraud Operations) in Kuala Lumpur, Malaysia. Manager level. First seen November 5, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ShopBack
- Where
- Kuala Lumpur, Malaysia
- Level
- Manager
- First seen
- November 5, 2026
- Listed via
- Lever
What the posting says
What You'll Own Lead the team Lead, coach and develop fraud operations analysts; set clear goals, run performance reviews and build a bench of future leads. Own team capacity, shift coverage and escalation paths, including incident triage outside standard hours when needed. Act as the escalation point for complex fraud, abuse and chargeback cases. Run fraud and abuse operations Oversee detection, investigation and remediation of customer fraud, account takeover, payment fraud and affiliate abuse (for example order injection, cookie stuffing, link manipulation and ad hijacking). Manage…
Read more and apply on ShopBack's site
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