Senior Service Desk Engineer
RFA is hiring for Senior Service Desk Engineer in Quezon City. Senior level. First seen November 14, 2026; open as of November 14, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- RFA
- Where
- Quezon City
- Level
- Senior
- First seen
- November 14, 2026
- Listed via
- Lever
What the posting says
This role is responsible for providing first and second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. The Senior Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve issues and improve the client experience. Successful candidates demonstrate strong technical aptitude, exceptional communication skills, a customer-first mindset, and…
Read more and apply on RFA's site
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