Scaled Customer Engagement Manager (9-month contract)
PointClickCare is hiring for Scaled Customer Engagement Manager (9-month contract) in Remote - US. Hybrid, Manager level. First seen November 12, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- PointClickCare
- Where
- Remote - US
- Arrangement
- Hybrid
- Level
- Manager
- First seen
- November 12, 2026
- Listed via
- Lever
What the posting says
The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals. Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to…
Read more and apply on PointClickCare's site
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