Destava

Scaled Customer Engagement Manager (9-month contract)

PointClickCare is hiring for Scaled Customer Engagement Manager (9-month contract) in Remote or Mississauga. Remote, Manager level. First seen November 12, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
PointClickCare
Where
Remote or Mississauga
Arrangement
Remote
Level
Manager
First seen
November 12, 2026
Listed via
Lever

What the posting says

The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals. Work Location:Remote or hybrid, with periodic in-person collaboration. Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate;…

Read more and apply on PointClickCare's site