Destava

Staff Customer Experience Strategist

Plooto is hiring for Staff Customer Experience Strategist in Remote - Canada. Remote, Staff level. First seen October 15, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Plooto
Where
Remote - Canada
Arrangement
Remote
Level
Staff
First seen
October 15, 2026
Listed via
Lever

What the posting says

Reporting to the VP, Risk & Operations, this is a highly influential individual-contributor role with the opportunity to work across Product, Engineering, Operations, Risk, Data, Finance, and GTM to solve some of our most important customer and business problems. This role owns Customer Experience Insights and Optimization: uncovering what drives customer contact and product/operational churn, diagnosing the underlying payment, product, and process issues, and turning those insights into action. You will identify what we can improve now through tooling, automation, AI, or process changes,…

Read more and apply on Plooto's site