Destava

Customer Service Representative (Token Support)

PingWind is hiring for Customer Service Representative (Token Support) in Remote. Remote, Junior level. First seen August 25, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
PingWind
Where
Remote
Arrangement
Remote
Level
Junior
First seen
August 25, 2026
Listed via
Lever

What the posting says

Remote Required Clearance: Public Trust Required Education: Associate's Degree Required Experience: 4 years Position Description The Token Support Customer Service Representative (CSR) provides Tier 1 help desk support focused on token-related issues and password resets for the FSA IAM systems. This role serves as the first point of contact for users needing assistance with hard tokens, two-factor authentication (TFA), password resets, and account access problems, ensuring timely and accurate support during core business hours. Responsibilities The Token Support CSR monitors and responds to…

Read more and apply on PingWind's site

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