Customer Service Analyst (Mid-Level)
PDI Technologies is hiring for Customer Service Analyst (Mid-Level) in Remote US. Remote, Mid level. First seen October 22, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- PDI Technologies
- Where
- Remote US
- Arrangement
- Remote
- Level
- Mid
- First seen
- October 22, 2026
- Listed via
- Lever
What the posting says
Key Responsibilities Assist customers with PDI Enterprise software issue resolution Identify, analyze, and resolve customer issues, documenting work in case notes, and escalating issues appropriately Work closely with SMEs and Software Engineers to create knowledgebase content Participate in ongoing training and development, and assist with software quality assurance Create change requests for software enhancements based on customer feedback and issues Occasionally instruct classes on PDI products or industry best practices for internal and external customers Mentor other team members to…
Read more and apply on PDI Technologies' site
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