Destava

Customer Support Associate

Paytm is hiring for Customer Support Associate in Mumbai, Maharashtra. Junior level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Paytm
Where
Mumbai, Maharashtra
Level
Junior
First seen
August 6, 2026
Listed via
Lever

What the posting says

Role Overview: We are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels. Key Responsibilities: Handle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDocument interactions and follow up as neededCollaborate with internal teams to improve service…

Read more and apply on Paytm's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.