Destava

CST - Executive/Associate - Paytm Travel (Flights)

Paytm is hiring for CST - Executive/Associate - Paytm Travel (Flights) in Bengaluru, Karnataka. Junior level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Paytm
Where
Bengaluru, Karnataka
Level
Junior
First seen
August 6, 2026
Listed via
Lever

What the posting says

Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer…

Read more and apply on Paytm's site