CST - Associate - Email CST
Paytm is hiring for CST - Associate - Email CST in Noida, Uttar Pradesh. Junior level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Paytm
- Where
- Noida, Uttar Pradesh
- Level
- Junior
- First seen
- August 6, 2026
- Listed via
- Lever
What the posting says
Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete…
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