Associate Quality Audit Analyst
PayJoy is hiring for Associate Quality Audit Analyst in Bogotá, Bogotá D.C.. Junior level. First seen November 5, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- PayJoy
- Where
- Bogotá, Bogotá D.C.
- Level
- Junior
- First seen
- November 5, 2026
- Listed via
- Lever
What the posting says
This role Responsibilities Complete 2,000 bot conversation reviews a month (about 100 a day, but not limited to), auditing Ultimate's tags and reported resolution against the actual conversation. Send a weekly findings report covering key results by market, Ultimate data gaps, new defects, and the status of open tickets. Lead a biweekly calibration meeting with the optimization team to review findings, agree on priorities, and calibrate scoring. Submit improvement tickets in Zendesk with evidence, severity, and the conversation ID, and confirm fixes once they ship. Monitor optimization…
Read more and apply on PayJoy's site
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