General Support Senior Manager
PayJoy is hiring for General Support Senior Manager in Bangalore. Manager level. First seen October 24, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- PayJoy
- Where
- Bangalore
- Level
- Manager
- First seen
- October 24, 2026
- Listed via
- Lever
What the posting says
This role Responsibilities Design and implement the global support strategies to maximize customer and clerk experience. Identify current bottlenecks and issues in common all Support processes and propose improvements. Optimize resource management of Support agents. Align on and carry out Fraud Prevention strategy with Fraud/Risk teams. Stakeholder management of local commercial director and country manager. Co-design a global performance metrics system to compare performance across BPOs and internal Support teams Co-design a scalable QA strategy to capture improvement areas at agent level,…
Read more and apply on PayJoy's site
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