Product Support Specialist
Oktopost is hiring for Product Support Specialist in Grand Rapids, Michigan. Mid level. First seen November 4, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Oktopost
- Where
- Grand Rapids, Michigan
- Level
- Mid
- First seen
- November 4, 2026
- Listed via
- Lever
What the posting says
You'll work directly with customers to understand their challenges, troubleshoot complex problems, and deliver clear, actionable solutions. You'll also collaborate with our Engineering, Product, Customer Success, and Implementation Engineering teams to resolve issues and improve the customer experience. This role combines technical problem-solving with customer communication. You don't need to be a software developer, but you should enjoy understanding how software works, investigating problems, and explaining technical concepts to people with different levels of technical expertise. What…
Read more and apply on Oktopost's site
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