Senior Technical Support Executive, Digital Services
Ninja Van is hiring for Senior Technical Support Executive, Digital Services in Jakarta, Indonesia. Senior level. First seen August 27, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ninja Van
- Where
- Jakarta, Indonesia
- Level
- Senior
- First seen
- August 27, 2026
- Listed via
- Lever
What the posting says
Acting as the customer-facing frontline for the business, the role is an important conduit for communication with customers when addressing issues, collecting feedback, and ensuring customer satisfaction. This role is key to customer retention and opportunistic upselling of other services. Responsibilities Provide strong technical support service through various support tools (email/online chat/web meeting/phone call) Communicate accurate impacts of production incidents and recommend solutions to production problems Efficiently troubleshoot and resolve complex problems in a technical…
Read more and apply on Ninja Van's site
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