Product Support Engineer (AI Platform)
Netomi is hiring for Product Support Engineer (AI Platform) in Gurugram. Mid level. First seen October 14, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Netomi
- Where
- Gurugram
- Level
- Mid
- First seen
- October 14, 2026
- Listed via
- Lever
What the posting says
Responsibilities In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations. Understanding of business requirements for our different customers and how they can be solved through AI Studio. Participate in the software development lifecycle to learn the new system/feature. Responsible for resolving the ticket queue through Zendesk. Coordinating and leading troubleshooting through incident management. Creating documents and maintaining our internal knowledge base. Improving our internal processes between teams and support. Assist and own production…
Read more and apply on Netomi's site
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