Director of Service (Contact Centre)
Metergy Solutions is hiring for Director of Service (Contact Centre) in Toronto, Ontario. Executive level. First seen October 27, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Metergy Solutions
- Where
- Toronto, Ontario
- Level
- Executive
- First seen
- October 27, 2026
- Listed via
- Lever
What the posting says
Position Summary The Director of Service will lead Metergy’s service function across Canada and the U.S., spanning in-house teams and third-party service centres. This role owns the operating rhythm behind customer service, training, workforce management and vendor performance, with a clear mandate to improve the customer experience while building a stronger, more scalable service model. This is a role for someone who wants to get close to the work: the calls, the customers, the agents, the vendors, the data and the friction points. The right person leads through people, not enforcement;…
Read more and apply on Metergy Solutions' site
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