Client Relations Specialist, Energy
Mantis Innovation is hiring for Client Relations Specialist, Energy in Burlington, MA. Mid level. First seen September 23, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Mantis Innovation
- Where
- Burlington, MA
- Level
- Mid
- First seen
- September 23, 2026
- Listed via
- Lever
What the posting says
This role is responsible for maintaining strong relationships, ensuring accurate and timely contract processing, and resolving post-sale issues to deliver high-quality client experience throughout the contract lifecycle. OUTCOMES Respond to and triage 95%+ of client inquiries within 1 business day via shared inbox and direct communication channels Resolve ≥90% of client issues (billing, enrollment, supplier discrepancies) within defined SLA timelines Reduce recurring client or supplier issues by identifying and escalating at least 2 process improvements per quarter Maintain timely and…
Read more and apply on Mantis Innovation's site
More jobs like this
Customer Advocate
Save to applyCustomer Service Representative (Flexible Working Hours)
Save to applyMember Experience Coordinator - MA - Cambridge
Save to applyCustomer Service Rep(03763) - 933 Pleasant st
Save to apply
See all 430 Customer Service Representatives jobs in Boston
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for client relations specialist, energy jobs in Burlington, MA, new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.