Customer Onboarding & Success Specialist
Malt is hiring for Customer Onboarding & Success Specialist in London. Mid level. First seen November 4, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Malt
- Where
- London
- Level
- Mid
- First seen
- November 4, 2026
- Listed via
- Lever
What the posting says
Key Responsibilities ✨ 1. Project Renewals & Extension Management Action: Track project milestones proactively, anticipating contract end dates weeks in advance to confirm client plans, flag risks early, and coordinate extensions alongside Sales . Output: A predictable renewal pipeline with contract extensions locked in early, preventing project churn and securing continuity for active engagements . Metrics: % of business renewed , Revenue Signed via renewals , and extension lead-time velocity. 2. Client Enablement & Self-Service Platform Adoption Action: Guide hiring managers through…
Read more and apply on Malt's site
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