CX Lead, Diagnostics & Quality
Lifeforce is hiring for CX Lead, Diagnostics & Quality in Remote. Remote, Senior level. First seen October 15, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Lifeforce
- Where
- Remote
- Arrangement
- Remote
- Level
- Senior
- First seen
- October 15, 2026
- Listed via
- Lever
What the posting says
Role Overview Lifeforce is hiring a CX Lead, Diagnostics & Quality. This is a hybrid role with two main jobs. You'll own quality assurance for the entire CX team, and you'll lead the diagnostics program, including our lab, phlebotomy, and requisition partners. You'll also stay hands-on in the queue, working tickets and handling escalations. On the quality side, you'll own the CX QA program in Rippit (formerly MaestroQA) across every team that handles member contacts in Zendesk by email, SMS, and phone: Diagnostics Operations, Rx Operations, Billing, General Support, and Clinical CX. Clinical…
Read more and apply on Lifeforce's site
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