Customer Support Lead
Jobgether is hiring for Customer Support Lead in US. Manager level, $85k–$120k a year stated. First seen November 7, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Jobgether
- Where
- US
- Level
- Manager
- Pay stated
- $85k–$120k a year
- First seen
- November 7, 2026
- Listed via
- Lever
What the posting says
Manage customer inquiries, support tickets, troubleshooting activities, issue resolution, and escalations while ensuring compliance with internal policies and applicable regulatory requirements. Develop, implement, and continuously improve customer support infrastructure, including ticketing systems, virtual phone support, service-level agreements (SLAs), escalation procedures, and knowledge bases. Create and maintain self-service resources, including FAQs, troubleshooting guides, instructional materials, and documentation addressing common customer questions. Manage customer onboarding…
Read more and apply on Jobgether's site
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