Contact Center Analyst
GoodLeap is hiring for Contact Center Analyst in West Roseville, CA. Junior level. First seen September 26, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- GoodLeap
- Where
- West Roseville, CA
- Level
- Junior
- First seen
- September 26, 2026
- Listed via
- Lever
What the posting says
The Contact Center Analyst is responsible for managing the day-to-day technology operations of GoodLeap's Contact Center. This role monitors multiple campaigns in real time to ensure daily performance goals are met, reallocates agents across campaigns as needed to balance workload and service levels, and manages daily reporting and analysis shared with contact center management. The ideal candidate is detail-oriented, comfortable in a fast-paced environment, and able to translate real-time data into quick, sound operational decisions. Essential Job Duties and Responsibilities: Real-Time…
Read more and apply on GoodLeap's site
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