Destava

Technical Support Technician

GoNetspeed is hiring for Technical Support Technician in Rochester, New York. Junior level. First seen October 14, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on GoNetspeed's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
GoNetspeed
Where
Rochester, New York
Level
Junior
First seen
October 14, 2026
Listed via
Lever

What the posting says

This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions: Basic overall: Clearly documenting ALL calls via our Ticketing System. Communicating complex technical issues to customers in an easy-to-understand manner. Respond professionally and proficiently…

Read more and apply on GoNetspeed's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.