Destava

Quality Assurance Coordinator

Global Lending Services is hiring for Quality Assurance Coordinator in Greenville, South Carolina. Mid level. First seen October 14, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Global Lending Services
Where
Greenville, South Carolina
Level
Mid
First seen
October 14, 2026
Listed via
Lever

What the posting says

The Quality Assurance Coordinator II is responsible for reviewing customer and AI collection calls to evaluate call effectiveness, customer experience, process adherence, and overall performance. Identifies risks, documents findings, escalates issues as appropriate, and analyzes trends to support continuous improvement. Provides feedback on recurring issues, opportunities for enhancement, and overall call quality to improve operational outcomes and AI performance. How will you drive value within the organization as a Quality Assurance Coordinator II? Listen to recorded customer interactions…

Read more and apply on Global Lending Services' site

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