Destava

Resolution Specialist

Wing Assistant is hiring for Resolution Specialist in Metro Manila. Mid level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Wing Assistant
Where
Metro Manila
Level
Mid
First seen
August 6, 2026
Listed via
Lever

What the posting says

Job Summary The Resolution Specialist is responsible for handling escalated customer concerns, service issues, and complex cases that require thorough investigation and timely resolution. This role ensures customer satisfaction, protects company interests, and works closely with cross-functional teams to resolve issues efficiently while maintaining service quality standards. Key Responsibilities Handle customer escalations referred by Customer Success Managers, Support, or Operations teams Investigate complex service, billing, performance, or compliance-related concerns Communicate…

Read more and apply on Wing Assistant's site

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