Director, Member Support
Foodsmart is hiring for Director, Member Support in Remote (US). Remote, Executive level. First seen October 27, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Foodsmart
- Where
- Remote (US)
- Arrangement
- Remote
- Level
- Executive
- First seen
- October 27, 2026
- Listed via
- Lever
What the posting says
You will: Strategy & Vision Define the vision, operating model, and multi-year roadmap for Member Support, aligned to Foodsmart's growth and to the needs of Medicaid, Medicare Advantage, and employer partners. Own the staffing and capacity model across part-time and full-time Representatives, including forecasting, scheduling, and coverage for evening and weekend hours. Build the business case for headcount, tools, and technology, and manage the department budget. Evaluate and implement call center, ticketing, QA, and workforce management tools to improve efficiency and the member…
Read more and apply on Foodsmart's site
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