Sr. Customer Success Manager
Firework is hiring for Sr. Customer Success Manager in India. Senior level. First seen August 25, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Firework
- Where
- India
- Level
- Senior
- First seen
- August 25, 2026
- Listed via
- Lever
What the posting says
What you’ll be doing Own a portfolio of enterprise accounts across brands and retailers, serving as the primary strategic partner and building long-term, mutually beneficial customer relationships Drive customer lifetime value by identifying expansion and cross-sell opportunities, mitigating churn risk, and partnering cross-functionally to support revenue growth Own the end-to-end post-sale customer journey, including onboarding, integration, adoption, utilization analysis, ROI measurement, and strategic recommendations Forecast, lead, and negotiate renewals and expansion opportunities to…
Read more and apply on Firework's site
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