Customer Operations Technician
Farfetch is hiring for Customer Operations Technician in Porto. Junior level. First seen August 14, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Farfetch
- Where
- Porto
- Level
- Junior
- First seen
- August 14, 2026
- Listed via
- Lever
What the posting says
THE ROLE Reporting to Customer Operations Supervisor, the Customer Operations Technician manages operational back-office case management in refunds for returns, compensations to customers and partners, and for managing all delivery issues working with the couriers and other internal departments thus contributing to the Farfetch's customer experience. WHAT YOU'LL DO Provide an optimum level of service to all of our teams, resolving their queries and requests across multiple channels within our customer promise Take ownership of case resolution, finding the best solutions according to the…
Read more and apply on Farfetch's site
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