Destava

Bilingual IT Service Desk Agent

CSC Generation is hiring for Bilingual IT Service Desk Agent in Remote - Mexico. Remote, Junior level. First seen October 8, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on CSC Generation's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
CSC Generation
Where
Remote - Mexico
Arrangement
Remote
Level
Junior
First seen
October 8, 2026
Listed via
Lever

What the posting says

The IT Service Desk Agent is responsible for providing exceptional technical support to end-users, ensuring prompt resolution of IT-related issues, and maintaining the overall health of IT systems. The role involves collaborating with cross-functional teams, diagnosing technical problems, and offering hands-on and remote support to ensure optimal functionality for end-users. Key Responsibilities: Ticket Management: Continuously monitor and create service desk tickets from incoming phone calls, emails, and voicemails, ensuring all issues are logged, tracked, and resolved in a timely manner.…

Read more and apply on CSC Generation's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.