Destava

Customer Success Manager

Collate is hiring for Customer Success Manager in San Francisco. Manager level. First seen August 14, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Collate
Where
San Francisco
Level
Manager
First seen
August 14, 2026
Listed via
Lever

What the posting says

You'll carry a number: net and gross retention, adoption depth, and expansion revenue across your accounts, and you'll be evaluated on hitting it. You'll own onboarding, drive product adoption inside complex regulatory workflows, spot risk before it becomes churn, and build the case for expansion when accounts are healthy. Collate is a fully in-person company based in San Francisco, 5x week. What You’ll Do Retention & Expansion Number — Carry a GRR/NRR target across your book. Build and execute account plans that protect the base and grow it; forecast renewal risk and expansion opportunity…

Read more and apply on Collate's site