Manager, Customer Success- OmniChannel
BrightEdge is hiring for Manager, Customer Success- OmniChannel in Cleveland, Ohio. Manager level. First seen October 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- BrightEdge
- Where
- Cleveland, Ohio
- Level
- Manager
- First seen
- October 6, 2026
- Listed via
- Lever
What the posting says
How You'll Spend Your Time Lead and develop a team of 6–8 CSMs: Hire, onboard, coach, and develop top talent while building a high-performing team. Support complex customer relationships: Step into escalated account conversations and provide the high-touch, white-glove service BrightEdge is known for. Coach customer success strategy: Guide your team in helping customers through key phases of the SEO lifecycle, including implementation, adoption, and ongoing support. Drive team performance and customer outcomes: Set goals, review account books, monitor KPIs, and ensure customers achieve…
Read more and apply on BrightEdge's site
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